Privacy Policy

Your information, handled with care.

This website is operated by HAY AJALA CONSULTING LIMITED under the trading name Ajala Operations.

Company Information

Company: HAY AJALA CONSULTING LIMITED

Company Number: 15231315

Address: 18 Bakers Street, Walsall, England, WS2 8UG

Email: contact@ajalaoperations.com

Phone: +44 1922 729055


Who We Are

Ajala Operations provides operations consulting services for guest houses, B&Bs and serviced accommodation businesses. For the purposes of UK GDPR, HAY AJALA CONSULTING LIMITED acts as the data controller for personal information collected through this website.


What We Collect

  • Name
  • Business name
  • Email address
  • Phone number
  • Information you provide about your business and operational enquiries
  • Basic technical information such as IP address, browser type and website usage data

How We Use Your Information

  • Respond to enquiries
  • Deliver purchased consultation services
  • Arrange consultation sessions
  • Send follow-up reports and service communications
  • Improve our website and services
  • Meet legal and accounting obligations

Our Legal Basis

We process personal data under the UK GDPR using one or more of the following lawful bases:

  • Contract — delivering consultation services.
  • Legitimate Interests — responding to enquiries and improving our services.
  • Consent — newsletter subscriptions where applicable.
  • Legal Obligation — accounting and regulatory record keeping.

Sharing Your Information

We do not sell personal information.

Information may be shared with trusted service providers including website hosting, payment processing, email delivery and professional advisers where necessary to operate our business.


Data Retention

We keep personal information only for as long as reasonably necessary to deliver services, maintain business records and meet legal obligations.


Your Rights

Under UK GDPR you may request:

  • Access to your information
  • Correction of inaccurate data
  • Deletion where appropriate
  • Restriction of processing
  • Data portability where applicable
  • Withdrawal of consent where consent applies

Cookies

Our website uses cookies to improve functionality and understand website usage. Non-essential cookies are only used where appropriate consent has been given.


Contact

If you have questions about this policy, please contact us at contact@ajalaoperations.com.