{"id":147,"date":"2026-08-20T16:11:55","date_gmt":"2026-08-20T08:11:55","guid":{"rendered":"https:\/\/ajalaoperations.com\/?page_id=147"},"modified":"2026-08-24T11:59:17","modified_gmt":"2026-08-24T10:59:17","slug":"cancellation-refund-policy","status":"publish","type":"page","link":"https:\/\/ajalaoperations.com\/index.php\/cancellation-refund-policy\/","title":{"rendered":"Cancellation &amp; Refund Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"147\" class=\"elementor elementor-147\">\n\t\t\t\t<div class=\"aux-parallax-section elementor-element elementor-element-749f614 e-flex e-con-boxed e-con e-parent\" data-id=\"749f614\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-60b4919 elementor-widget elementor-widget-html\" data-id=\"60b4919\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<section class=\"ao-policy-page\">\r\n<div class=\"ao-policy-container\">\r\n\r\n<div class=\"ao-policy-header\">\r\n<span class=\"ao-policy-label\">Cancellation & Refund Policy<\/span>\r\n<h1>Clear and straightforward cancellation terms.<\/h1>\r\n<p>Our aim is to keep the booking process fair for both our clients and our business.<\/p>\r\n<\/div>\r\n\r\n<div class=\"ao-policy-box\">\r\n<h3>At a Glance<\/h3>\r\n<ul>\r\n<li>24+ hours before: Full refund<\/li>\r\n<li>Less than 24 hours: No automatic refund<\/li>\r\n<li>Rescheduling available where possible<\/li>\r\n<\/ul>\r\n<\/div>\r\n\r\n<hr>\r\n\r\n<h2>More Than 24 Hours Before<\/h2>\r\n\r\n<p>If you cancel your consultation at least 24 hours before the scheduled appointment, you'll receive a full refund to your original payment method.<\/p>\r\n\r\n<hr>\r\n\r\n<h2>Within 24 Hours<\/h2>\r\n\r\n<p>Cancellations made within 24 hours of the scheduled consultation are generally non-refundable, as time has already been reserved specifically for your booking.<\/p>\r\n\r\n<hr>\r\n\r\n<h2>Rescheduling<\/h2>\r\n\r\n<p>If you're unable to attend, please contact us as early as possible. Where availability allows, we'll work with you to arrange another suitable appointment.<\/p>\r\n\r\n<hr>\r\n\r\n<h2>If We Need to Reschedule<\/h2>\r\n\r\n<p>If we need to postpone or cancel your consultation due to unforeseen circumstances, you'll be offered either a full refund or a new appointment at no additional cost.<\/p>\r\n\r\n<hr>\r\n\r\n<h2>Completed Services<\/h2>\r\n\r\n<p>Once a consultation has been completed and the agreed service has been delivered, refunds are generally not available.<\/p>\r\n\r\n<div class=\"ao-policy-box\">\r\n<p><strong>Refund processing:<\/strong> Approved refunds are normally returned within 5\u201310 business days, depending on your payment provider.<\/p>\r\n<\/div>\r\n\r\n<hr>\r\n\r\n<h2>Contact<\/h2>\r\n\r\n<p>Questions about cancellations or refunds can be sent to <strong>contact@ajalaoperations.com<\/strong>.<\/p>\r\n\r\n<\/div>\r\n<\/section>\r\n\r\n<style>\r\n.ao-policy-page{background:#fff;padding:80px 20px;font-family:Arial,Helvetica,sans-serif;color:#222}\r\n.ao-policy-container{max-width:1600px;margin:auto}\r\n.ao-policy-header{margin-bottom:45px}\r\n.ao-policy-label{display:inline-flex;align-items:center;gap:8px;color:#4D0AA4;font-size:12px;font-weight:700;letter-spacing:2px;text-transform:uppercase}\r\n.ao-policy-label:before{content:\"\";width:7px;height:7px;border-radius:50%;background:#4D0AA4}\r\n.ao-policy-header h1{font-size:48px;font-weight:600;letter-spacing:-1.5px;margin:14px 0}\r\n.ao-policy-header p{max-width:720px;color:#666;font-size:17px;line-height:1.9}\r\n.ao-policy-box{background:#fff;border:1px solid #ece7f8;border-left:4px solid #4D0AA4;border-radius:18px;padding:26px;box-shadow:0 10px 28px rgba(0,0,0,.05);margin:30px 0}\r\n.ao-policy-box h3{margin-top:0}\r\n.ao-policy-page h2{font-size:28px;margin:40px 0 14px}\r\n.ao-policy-page p,.ao-policy-page li{color:#666;font-size:16px;line-height:1.9}\r\n.ao-policy-page ul{padding-left:20px}\r\n.ao-policy-page hr{border:none;border-top:1px solid #ececec;margin:40px 0}\r\n@media(max-width:768px){.ao-policy-page{padding:60px 15px}.ao-policy-header h1{font-size:34px}}\r\n<\/style>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Cancellation &#038; Refund Policy Clear and straightforward cancellation terms. Our aim is to keep the booking process fair for both our clients and our business. At a Glance 24+ hours before: Full refund Less than 24 hours: No automatic refund Rescheduling available where possible More Than 24 Hours Before If you cancel your consultation at [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-147","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ajalaoperations.com\/index.php\/wp-json\/wp\/v2\/pages\/147","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ajalaoperations.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ajalaoperations.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ajalaoperations.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ajalaoperations.com\/index.php\/wp-json\/wp\/v2\/comments?post=147"}],"version-history":[{"count":4,"href":"https:\/\/ajalaoperations.com\/index.php\/wp-json\/wp\/v2\/pages\/147\/revisions"}],"predecessor-version":[{"id":478,"href":"https:\/\/ajalaoperations.com\/index.php\/wp-json\/wp\/v2\/pages\/147\/revisions\/478"}],"wp:attachment":[{"href":"https:\/\/ajalaoperations.com\/index.php\/wp-json\/wp\/v2\/media?parent=147"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}